Information

Classes open
Pavilion soft play open
Pavilion crèche open
Pavilion indoor pool open
Pavilion outdoor pool open
Pavilion games room open
Spa pool open
Hydro pool open
Steam room open
Indoor sauna open
Outdoor sauna open
Hot tub open
Spa garden open
Natural pool closed

Frequently Asked Questions

Membership

Opening Hours

Monday to Friday: 9am – 5pm

Saturday: 9am-1pm

Sunday: Closed

To collect a new membership card or ask a membership-specific question, please do make an appointment with the team ahead of your visit or email membership@foxhills.co.uk

Member Benefits
  • 15% off all food and drink across our resort.
  • Preferential rates on bedrooms, meeting room hire, golf days, private dining, and on private social events (e.g. birthdays or anniversaries) Please email reservations@foxhills.co.uk
  • 10% off all items in the Golf Shop (excluding hardware)
  • 15% off all treatments booked in the HealthSpa
  • Up to 40% off green fees for guests
  • Preferential rates on golf buggies and electric trolley hire
  • Preferential rates on our 16-bay floodlit driving range
  • Preferential rates on golf lessons with our PGA professionals
  • Preferential rates on tennis coaching with our LTA professionals
  • Access to our floodlit short game area; The Practice Den
  • Access to our direct reciprocal golf agreements
  • Unlimited golf at our sister club, Farleigh
  • A one-hour induction devoted to your wellbeing; including a detailed consultation and bespoke gym programme
  • Access to home-based fitness classes through the MyWellness app by TechnoGym
  • Access to member-led clubs (including cycling, running, table tennis and bridge)
  • Preferential rates on our Ofsted registered crèche
  • Preferential rates at Willow’s Forest School (18 months - 4 years)
What is included in my membership?

Full 7 Day – Unlimited seven-day access to all facilities we have at Foxhills: two championship 18-hole golf courses, our nine-hole Manor golf course, 11 multi-surfaced tennis courts, four swimming pools with two of them being outside, an award-winning gym, spa garden, Yoga Cabin and more than 200 different activities and classes available throughout a week.

Full 5 Day - Unlimited five-day access to all facilities we have at Foxhills: two championship 18-hole golf courses. With seven-day access only to our nine-hole Manor golf course, 11 multi-surfaced tennis courts, four swimming pools with two of them being outside, an award-winning gym, spa garden, Yoga Cabin and more than 200 different activities and classes available throughout a week.

Golf Only 7 Day - Unlimited seven-day access to our two championship 18-hole golf courses, our nine-hole Manor golf course, 16-bay driving range and The Practice Den.

Golf Only 5 Day - Unlimited five-day access to our two championship 18-hole golf courses, our nine-hole Manor golf course, 16-bay driving range and The Practice Den.

Associate - Unlimited access our nine-hole Manor golf course, 16-bay driving range and The Practice Den. You will have 12 rounds on either two championship 18-hole golf courses to be used during the membership year.

Manor Golf - Unlimited access our nine-hole Manor golf course, 16-bay driving range and The Practice Den.

Country Club - Unlimited seven-day access our nine-hole Manor golf course, 11 multi-surfaced tennis courts, four swimming pools with two of them being outside, an award-winning gym, spa garden, Yoga Cabin and more than 200 different activities and classes available throughout a week. You also have preferential rates on our two Championship golf courses.

HealthSpa - Unlimited seven-day access to our four swimming pools with two of them being outside, an award-winning gym, spa garden, Yoga Cabin and more than 200 different activities and classes available throughout a week.

Junior under 18s – Unlimited seven-day access to all facilities we have at Foxhills. Restricted by age of the members at the time of using the facilities and their golfing ability.  

How do I upgrade my membership?

Please contact our membership sales team at membership@foxhills.co.uk to request an upgrade.

I am having trouble logging and booking via the members' portal, what should I do?

Re-set your password by entering your email address – provided to the membership team at the time of joining – and selecting 'forgot password' button.

Alternatively, please email spillay@foxhills.co.uk with your problem.

In the meantime, contact the relevant department to book on to your class, activity or tennis court – contact details can be viewed here: https://www.foxhills.co.uk/contact-us

How do I freeze my membership?

There are two options available for a member who wishes to go on a membership leave of absence.

Option one - Is a complimentary leave of absence that can be requested at any time during the membership year. This option is available to members who have an illness/injury preventing normal use of the club. Supporting evidence must be provided in the form of a medical note and the leave of absence will be granted at the discretion of the management team. Please note, a 30-day notice is required for this, and the maximum length of time for the leave to be applied is three months.

Option 2 - is a paid leave of absence that is available to members who are relocating more than 50 miles away from Foxhills, for at least six months. The charge is £200 per adult member, and £100 per under-18 member. Please note, a 30-day notice is required for this, and the maximum length of time for the leave to be applied is two years. Use of the club and its facilities within this period are restricted unless attending as another member’s guest.

How do I order a new membership card?

Please email membership@foxhills.co.uk to let the team know you have lost your card. You will then be issued a new one within 48 hours.

How do I load money on to my membership card?

A monetary credit can be loaded on to your membership card either at the HealthSpa reception or golf shop.

Can I load money to my child’s membership card to spend on food & drink at the club?

Yes, you can load membership credit on a family member’s card, we will just require the membership number and name.

How do I spend my membership levy? Where can I see my remaining balance?

Use your membership card at the time of paying.

Remaining balance is printed on the bottom of every receipt.

If you would like to see a detailed copy of your membership levy, please speak to the membership team and they will send you a copy.

What are the restrictions and how much will it cost for my guest to use the facilities?

Golf

  • Permitted seven days a week, with the restriction of no members' guests to play before 10am on Friday to Sunday or Bank Holidays.
  • Monday to Thursday members' guest green fees at £55 per person or £45 per person after 3pm.
  • Friday to Sunday members' guest green fees at £65 per person or £55 per person after 3pm.
  • Seven days a week members' guest green fee on the Manor Course is £15 per person.
  • Sign in and pay for your guest green fee at the golf shop while checking in for your tee time.
  • Maximum of three guests are to be signed in per active member. 

Please keep in mind that these times and green fee rates do change during the winter months, we will update all members at the end of October as we make these changes.

Leisure and Tennis

  • Permitted seven days a week. This is subject to change during busy periods. We will communicate with all members if this policy changes.  
  • Per day it is a maximum of two adults and two children per active adult member.
  • Country Club guest pass for an adult aged 16-years-old and over is £35 per day or £17.50 after 6pm.
  • Country Club guest pass for a child aged three to 15-years-old is £15 per day or £7.50 after 3pm.
  • Country Club guest pass for children up to the age of two is £6 per day.

We also offer Country Club guest pass bundles which are £200 for a booklet of eight or £120 for a booklet of four.

Sign in and pay for your guest at the HealthSpa or Pavilion reception on the day.

Golf

Meet our Golf Starters & Course Marshalls

Paul, Alastair, Kevin, Nicholas, Peet, Jamie and Chris.

Meet the Golf Committee

Martin, Sue, Mike, Dawn, Ammar, Sarah, Don, Sue, David, Ian, Phil, Max.

I don’t have a handicap, how do I gain one?

Mark cards for 54 Holes (Either three rounds of 18 holes or combination of 18 and nine holes).

Any competent golfer can mark, it doesn’t have to be a member.

Once you have 54 holes, write the course and tees played on the score side, take photos and along with the following information;

  • Date of birth
  • Date of joining
  • Mobile number
  • Membership number
  • Email address
  • CDH number if you previously had a handicap

Submit via email to: foxhillshandicaps@icloud.com

Details of your handicap will then be forwarded to you along with information regarding the World Handicap System (WHS) and HowDidiDo.

I need my CDH number to log into the WHS app, where can I find it?

Email foxhillshandicaps@icloud.com and our handicap secretaries will respond as soon as possible with your CDH number.

How do I cancel a tee time?

The best way to cancel a tee time is by emailing golfservices@foxhills.co.uk. You can also pop into the golf shop whilst at the club or give the team a call on 01932 704465 and leave a voicemail.

During peak times, it can take our team 48 hours to respond to your amendment request. 

Alternatively, whilst logged into the members area, you will be able to see all tee times booked under 'future bookings'. There is a 'request cancellation' button which can be clicked, the request will go through to our team and your tee time will be cancelled automatically with no confirmation.

How do I amend a tee time?

The best way to amend a tee time is by emailing golfservices@foxhills.co.uk. You can also pop into the golf shop whilst at the club or give the team a call on 01932 704465 and leave a voicemail.

During peak times. it can take our team 48 hours to respond to your amendment request. 

Does Foxhills have swindles or roll-ups I can join in?

Yes, we have a great member-led swindle culture at Foxhills, inclusive to all new members and all are encouraged to get involved.

Every month, we host a new member roll-up which is a social nine holes on one of our championship courses. To get involved, contact Sorcha, Member Relations Manager, at spilay@foxhills.co.uk who will sign you up and confirm the date of the next new member roll-up.

How do I sign up to a swindle and find out more?

We recommend anyone interested in the member-led swindles to email swindle@foxhills.co.uk to request more information. Please let us know when you would like to play, your ability and preference to play for money or for fun.

Do you have to pay for member competitions?

For the majority of competitions organised by the golf committee there is a charge of £5 as an entry fee. As you start to win competitions, you will start to receive prizes in a monetary value.

The full fixture list for 2022 can be viewed here:

 https://www.foxhills.co.uk/sites/default/files/Foxhills%20golf%20fixtures%202022.pdf

When does the booking window open to book a tee time?

The booking window opens from 7am, 15 days in advance.

Where can I find the cost of green fees?

Our full green fee list can be found at the following link:

https://www.foxhills.co.uk/golf/green-fees

How do I hire a golf buggy? What is the cost?

We have a fleet of 30 golf buggies which must be booked in advance via the golf shop.

Visitor Buggy - £50

Member Buggy - £30

20x Member Buggy Card - £400

Where can I find daily updates on course information e.g if buggies are allowed and is the course open?

Our golf info line is updated daily and you can give them a call on 01932 704595.

Alternatively, visit our website by clicking here and the daily course information is updated.

We work on a traffic light system for our buggies. This is updated every morning by our greenkeepers:

Green = All buggies allowed.

Amber = Medical Only (we must see a medical certificate).

Red = No buggies allowed.

How do I hire an electric trolley? What is the cost?

Yes, motor caddies can be requested/hired via the golf shop. We recommend booking in advance to avoid disappointment.  

Visitors - £25

Members - £15

A pull trolley is also available for £10.

Who do I contact for lost property at the club?

If you are still at the club and think you lost something on the day, please do ask a staff member.

All departments communicate as and when items are handed in as lost property.

If you have already left the club, the best email address to contact is proshop@foxhills.co.uk. Please include a small description of the lost item to help us identify.

As a member, do I get a discount in the golf shop?

Yes, all members receive a 10% discount on apparel and shoes.

Where do I book golf lessons and is there a member’s discount?

Golf lessons are booked through the golf shop.

Members receive a 10% discount of the lessons.

Find out more here: https://www.foxhills.co.uk/golf/golf-lessons

Do you offer group golf lessons for adults and juniors?

Yes, we offer group lessons throughout the year for both adults and juniors.

We regularly communicate upcoming programmes through our member’s weekly newsletter. Alternatively, please ask for information in the golf shop next time you're at the club.

Do I have to be a member to have golf lessons at Foxhills?

No. However, the majority or group lessons and programmes are exclusively available to members only.

How much for a range token? Do I get a discount as a member?

Range tokens are able to be purchased in the golf shop at £6 for 40 balls or £10 for 80 balls.

As a member, you can pick up a discount range card from the golf shop, with the option of three packages: £20 gives you 25 credits, £40 gives you 55 credits and £60 gives you 90 credits. Four credits is a medium bucket and will dispense 40 balls.

Can I bring friends and family to the driving range? Does it cost them to visit?

Our driving range is open to the visitor, so there's no charge for them to use the facilities, only for the range token which can be purchased at the golf shop. 

Gym

What are the gym opening hours?

Monday to Friday: 6:30am-10pm (facilities close at 9.30pm)

Saturday and Sunday: 8am-8pm (facilities close at 7.30pm)

Please be aware that, during bank holidays, opening times of the HealthSpa can vary. Please contact the HealthSpa via email at relax@foxhills.co.uk to find out more.

Do you offer Personal Training? What is the cost? How do I book?

Yes, personal training is available in 30-minute and 60-minute sessions.

These are available as individual sessions and packages (buy five, get one free etc). Find out more here: https://www.foxhills.co.uk/play/gym/personal-training

You can book at the HealthSpa reception or gym office. You can also email fitness@foxhills.co.uk.

Do you have to be a member to have personal training at Foxhills?

Yes, personal training is available exclusively to members.

How do I book my new member complimentary 60-minute gym induction?

Please book at the HealthSpa reception or gym office. You can also email fitness@foxhills.co.uk.

What is the 60-minute complimentary gym induction? Am I eligible to receive one?

Your induction will include a blood pressure check and a health check with our Tanita body composition analysis. This can track your hydration levels, fat mass, muscle mass, visceral fat and body mass distribution. From a discussion about your wellbeing and fitness ambitions, your instructor will work with you to create a bespoke programme to follow.

If you are a Full, Country Club or HealthSpa member and over the age of 16, you will receive a gym induction voucher in your new member welcome pack. At the time of booking the induction, please reference the voucher number.

If you are a golf only member then a 60-minute gym induction will not be included in your membership.

Is there an age restriction to use the gym?

Children aged 12 and above are allowed to use the gym facilities at the following times (accompanied by an adult):

Monday-Thursday: 3pm-5pm
Friday: 3pm-9.30pm
Saturday and Sunday: 12pm-7.30pm

How do I book fitness classes?

Log in as a member here: https://rsweb.foxhills.co.uk/#/profile

Or email: relax@foxhills.co.uk

If you have a trouble logging in, please contact member relations at spillay@foxhills.co.uk

When does the booking window open for fitness classes?

The booking window opens from 8am, two days in advance.

I have logged in as a member and I cannot see the fitness class on the timetable?

If the class is fully booked then it is automatically removed from the timetable as there are no spaces left to book.

If you cannot see the fitness timetable of classes please contact member relations -  spillay@foxhills.co.uk – there may be an error and Sorcha will investigate further for you.

The fitness class is fully booked, can I go on a wait list?

Our wait list for fitness classes is monitored by our fitness team. They can add you to the wait list and will call you if a space becomes available.

Please email them at relax@foxhills.co.uk with your name, membership number, best contact number and the class name, date and time.

Your name can't be added to the wait list before the booking window opens from 8am, two days in advance.

How do I cancel a fitness class?

The best way to cancel a fitness class is by emailing relax@foxhills.co.uk. You can also pop into the HealthSpa reception whilst at the club or give the team a call on 01932 704460 and leave a voicemail. During peak times, it can take our team 48 hours to respond to your amendment request.

Alternatively, whilst logged into the members area, you will be able to see all classes booked under 'future bookings'. There is a 'request cancellation button' which can be clicked, the request will go through to our team and your class will be cancelled automatically with no confirmation.

How do I find out the level or standard of a fitness class?

At the bottom of our fitness timetable is a brief class description. All instructors are trained to accommodate beginner to expert level within the same class.

See here: https://www.foxhills.co.uk/sites/default/files/Foxhills%20Fitness%20Class%20Timetable%20-%20April%202022.pdf

We also offer a selection of “Intro to” fitness classes which are always a great way to try a new class. Our PTs are also happy to help, please feel free to pop into the gym office and the team can give you some further guidance.

How do I book for Reformer Pilates? How much is Reformer Pilates?

Reformer Pilates must be booked via the HealthSpa reception, by emailing relax@foxhills.co.uk or calling 01932 704560.

Pre-payment is required for Reformer Pilates at the time of booking.

Single Class - £20

Five classes - £100

10 classes - £150

One-to-one reformer lessons are also available, please email relax@foxhills.co.uk to find out more.

Where can I see the name of the instructor, as I really enjoy their class?

On our fitness timetable here:

https://www.foxhills.co.uk/sites/default/files/Foxhills%20Fitness%20Class%20Timetable%20-%20April%202022.pdf

Under each class, we list the instructor’s name.

Can I give feedback on fitness classes? If so, who do I contact?

Let us know which classes you enjoy and even better if you can let us know your favourite instructors! Please email fitness@foxhills.co.uk with your feedback or keep an eye out for our member’s surveys.

Is there an age restriction for fitness classes?

Children age 14 and above are allowed to attend any classes on the timetable that are non-weight bearing (e.g. Zumba, group cycle) as long as they are accompanied by an adult.

Children aged 12 and above are allowed to attend any classes that are highlighted on the timetable, accompanied by an adult.

How much is it to bring a guest to use the gym?

Leisure and Tennis

  • Permitted seven days a week. This is subject to change during busy periods. We will communicate with all members if this policy changes.  
  • Per day, it is a maximum of two adults and two children per active adult member.
  • Country Club guest pass for an adult aged 16-years-old and over is £35 per day or £17.50 after 6pm.
  • Country Club guest pass for a child aged three to 15-years-old is £15 per day or £7.50 after 3pm.
  • Country Club guest pass for children up to the age of two is £6 per day.

We also offer Country Club guest pass bundles which are £200 for a booklet of eight or £120 for a booklet of four.

Sign in and pay for your guest at the HealthSpa or Pavilion reception on the day.

How old do you have to be to sign in a guest?

18 years or above.

My partner is not a member and wants to use the gym whilst I go for a swim, is that okay?

No, all guests must be accompanied by an active member whilst using the facilities.

How do I book my guest in for an activity/fitness class?

Book through your member’s portal and add a group member. Before the class, please leave plenty of time to check in and pay for your guest at either the HealthSpa or Pavilion reception.

HealthSpa

What are the opening hours for the HealthSpa?

Monday to Friday: 6:30am-10pm (facilities close at 9.30pm)

Saturday and Sunday: 8am-8pm (facilities close at 7.30pm)

Please be aware that, during Bank Holidays, opening times of the HealthSpa can vary. Please contact relax@foxhills.co.uk to find out more.

What member discount do I get off spa treatments?

Members receive 10% off all spa treatments, seven days a week.

How do I book a spa treatment and get my discount as a member?

Book direct. The best thing to do is pop into the reception or email the team at relax@foxhills.co.uk. They will let you know upcoming availability and help book you in.

Your membership number must be quoted at time of booking for discount to apply.

Can I buy my friend a spa treatment as a gift?

Yes and what a lovely idea!

Visit our website clicking here and view all types of vouchers you can purchase, from spa days to a monetary value.

Do my friends and family get a discount on spa treatments?

No, the discount applied to spa treatments is only applicable for the member having the treatments.

If the member is paying for their treatment and it is in a folio under their name, we will honour the discount as they would be discounted for the whole table if entertaining friends in Nineteen bar & restaurant or Flo’s.

Please note: No discount will be applied if purchasing a gift voucher.

Where can I find a treatment list?

Visit the following webpage to see our extensive range of treatments available:
https://www.foxhills.co.uk/spa/treatments

Our HealthSpa reception team are great at making recommendations and helping with treatment bookings, so please do ask next time you are at the club. We also have price lists available at the spa reception - but descriptions are better available on our website.

How far in advance do I need to book spa treatments?

We encourage members to book as soon as possible to avoid disappointment.

How long can I hold an appointment before paying?

For members, we are happy to hold an appointment for 24 hours after making a request.

The demand for spa treatments is high and therefore we can only hold for 24 hours without payment. Without payment, appointments are released or could be overridden by an online booking that has to have a payment attached in order to confirm.

How can I pay for a spa treatment?

We require payment in full at the time of booking. This can be either debit/credit card, gift vouchers or member’s card levy.

What types of products are sold in the HealthSpa?

In partnership with Bee Friends, we have a wide range of products on sale produced by the bees and hives at Foxhills.

We offer gift sets, individual products and treatments from La Sultane de Saba, Neom and Elemis.

Then if you enjoy a treatment and want to start using the oil and products used, we have them on sale in the reception, ask your therapist which products they would recommend.

More recently, we have introduced Tea & Tonic to the spa. This range of products is only available to purchase at Foxhills and concentrates on stress management, aromatherapy and overall wellbeing.

Do I need to bring a towel?

We provide towels for all members and guests at no extra cost.

Collect your towel from the shelves next to the ladies' changing rooms in the HealthSpa reception.

Do you have lockers at the health spa? How do they work?

Lockers in the HealthSpa changing rooms are to be used on an ad-hoc basis, with no need to bring a padlock or pound coin.

Press the green button, then input four digits and press red to lock. Follow the same steps to unlock the locker (similar to using a hotel safe).

No items are to be kept in the lockers overnight.

How often is the temperature checked in the HealthSpa indoor pool?

First thing in the morning, the maintenance team check the pool temperature before opening.

Maintenance do temperature and chemical level checks around 8am and 4pm. Our HealthSpa reception team also check a further three times a day and update the board.

The water is on a thermostat so can vary ever so slightly depending on the temperature of the air. If it is outside the permitted temperatures, our maintenance team adjust this for us.

Who do I contact for lost property at the club?

If you are still at the club and think you lost it on the day, please do ask a staff member.

All departments communicate as and when items are handed in as lost property.

If you have already left the club, please contact relax@foxhills.co.uk with a small description of the lost item.

How much to bring a guest to use the HealthSpa?

Leisure and Tennis

  • Permitted seven days a week. This is subject to change during busy periods. We will communicate with all members, if this policy changes.  
  • Per day, it is a maximum of two adults and two children per active adult member.
  • Country Club guest pass for an adult aged 16-years-old and over is £35 per day or £17.50 after 6pm.
  • Country Club guest pass for a child aged three to 15-years-old is £15 per day or £7.50 after 3pm.
  • Country Club guest pass for children up to the age of two is £6 per day.

We also offer Country Club guest pass bundles which are £200 for a booklet of eight or £120 for a booklet of four.

Sign in and pay for your guest at the HealthSpa or Pavilion reception on the day.

How old do you have to be to sign in a guest?

18-years-old or above.

The Pavilion

The Pavilion Building Opening Times

Weekdays: 7am-9pm

Weekends: 8am-9pm

Swimming Pool Opening Times

Outdoor Pavilion Pool

7am to 9am - adults only

9am to 6pm - everyone (winter)

9am to 8pm - everyone (summer)

Indoor Pavilion Pool

9am to 7:30pm

How do I book my child in junior activities?

Each family has a lead member. If you aren’t sure who is the lead member, please ask our member relations via email: spillay@foxhills.co.uk

Similar to booking a fitness class, log-in as the lead members here: https://rsweb.foxhills.co.uk/#/profile.

Your name will show automatically as service recipient, use the drop-down to add the junior member's name and book the class.

If you are not the lead member and would like to book your child, please use the drop-down and add group member by inputting the child’s name.

Do I need to pay for junior activities?

Not all junior activities are included in membership, however, we try to offer a range of classes whilst including as many as possible.

On the junior activities timetable, it will indicate if you have to pay for a certain class.

How do I pay for junior activities that aren’t included in membership?

Pay at the Pavilion reception by debit/credit card or charge back to membership card if credit is loaded.

Some class fees will need to be paid directly to the third-party provider.

I want to know more about what the junior activities include, who can I ask?

Speak to our Pavilion team directly, located at the Pavilion reception or you can email them at: pavilion@foxhills.co.uk

You can also find out more on our junior activity timetables.

Where do we meet for junior activities and do I need to arrive earlier than the time on the timetable?

As you enter the Pavilion, our activities team will be waiting approximately five minutes before the start time.

We appreciate all members arriving at least a couple minutes before the start time.

Do you run holiday camps, can I leave my child at the club all day whilst they are in holiday camps?

Our holiday camps run on a two-hour rota and therefore members will need to pick up their children between sessions.

We also require an adult member to stay on site for the duration of the junior activities.

We kindly ask that, whilst signing in your child, you leave contact details for you to be contacted if required.

How do I cancel class bookings?

The best way to cancel a class booking is by emailing pavilion@foxhills.co.uk. You can also speak to the team at the Pavilion reception whilst at the club or give them a call on 01932 704461 and leave a voicemail.

During peak times it can take our team 48 hours to respond to your amendment request.

Alternatively, whilst logged into the members' area, you will be able to see all classes booked under 'future bookings'. There is a 'request cancellation' button which can be clicked, the request will go through to our team and your class will be cancelled automatically with no confirmation.

If the class has been paid for, please be aware a cancellation fee may be applicable.

How much is it to bring a guest to use the Pavilion?

Leisure and Tennis

  • Permitted seven days a week. This is subject to change during busy periods. We will communicate with all members, if this policy changes.  
  • Per day, it is a maximum of two adults and two children per active adult member.
  • Country Club guest pass for an adult aged 16-years-old and over is £35 per day or £17.50 after 6pm.
  • Country Club guest pass for a child aged three to 15-years-old is £15 per day or £7.50 after 3pm.
  • Country Club guest pass for children up to the age of two is £6 per day.

We also offer Country Club guest pass bundles which are £200 for a booklet of eight or £120 for a booklet of four.

Sign in and pay for your guest at the HealthSpa or Pavilion reception on the day.

How old do you have to be to sign in a guest?

18-years-old or above.

What are Flo’s opening times?

Open seven days a week from 8am-12pm for breakfast then from 12pm-7pm for lunch.

Do I need to book in advance? Or do I just walk-ins?

Flo’s is our grab-and-go restaurant and therefore we do not take any bookings, just walk-ins.

I would like to let you know of my dietary requirements, how do I do this?

At the time of ordering, please let our team know of your dietary needs and they will help indicate on the menus which can be altered.

How long is the woodland trial?

It's a looped track of approximately 2.5km.

Where can I pick up more information and a map for the CJ’s Orienteering Couse?

Pick up a map and guide from the Pavilion reception.

Where does it start and end?

A loop track which tends to start and end by the adventure playground. Ask the Pavilion team who will be happy to help point you in the right direction to start.

Along the way, you will see sign posts pointing you in the right direction.

Can I run or cycle along the trail? Is the trail suitable for a pram/babies buggy?

The trail isn’t suited for cycling. You are very welcome to run or take a buggy/pram.

However, we would ask everyone to take care, especially during the winter months. We have kept the trail as natural as possible and therefore you will notice some fallen branches and tree stubs pointing out the ground, please take it easy.

Is the woodland trail open all year round? What time does it close and is it well lit?

The trail is open all year round and we do not have opening or closing times.

We have not put lights along the path, as it is to be kept natural and a chance for you to enjoy the great outdoors whilst at your club. Therefore, on average, the loop track takes 25 minutes and that needs to be considered before heading off if it’s getting dark.

Crèche

When is the Crèche open?

8:30am to 12:30pm, seven days a week.

Do I need to book in advance or can I drop off?

Yes, bookings for the crèche is highly recommended. The team do take walk-ins but it is best you book in advance to secure a spot.

Is there a maximum time my child can be booked in for?

No maximum time, your child may stay in the crèche from between 30 minutes and four hours.

How do I contact the crèche to make or amend a booking?

Call the creche to make or amend a booking and leave a voicemail outside of opening hours on 01932 704464.

Do I need to pay a fee for the Crèche? How can I pay?

Pay by bank transfer. Speak to the team directly at the time of booking, they will give your their bank details to complete transaction.

How much does the Crèche cost?

An active junior member receives a preferential rate for the Crèche, below is a list of the costings;

Member - £8 per hour

Resident - £13 per hour

Out of hours - £13 per hour (subject to availability and must be pre-booked with the team (at least 48 hours in advance)

What are the age limits for the Crèche?

The crèche takes children from age three-months-old to their seventh birthday.

Do I need to stay on site whilst my child is signed into the Crèche?

Yes, it is mandatory you stay on site whilst your child is signed into the crèche.

What is the cancellation policy for the Crèche?

Let the Crèche know by calling them or leaving a message of your cancellation.

Can the Crèche heat up a bottle for feeding?

Yes, the team can feed during the session and heat up food or bottles.

Are snacks & drinks included in the cost of the Crèche?

Children must bring their own snacks and drinks to the Crèche with them. Drinking water is available.

Other than any drinks or snacks, what else shall I leave with the team for my child?

Please leave their changing bag, including nappies and wipes etc.

Swimming Lessons

How do I book swimming lessons, who shall I speak to?

Please contact the team via email: swimming@foxhills.co.uk

I am not a member nor is my child, can we have swimming lessons at Foxhills?

No, you will need to have an active membership to have swimming lessons at Foxhills.

Is the pool closed whilst swimming lessons are on and do you have swimming lessons in each pool?

Swimming lessons are held in the indoor Pavilion swimming pool and the pool is divided by a floating line to create a space for members who aren’t having swimming lessons, but still wish to use the pool.

How much for swimming lessons?

On average, a group swimming lesson bundle for 12 weeks costs £120 per child aged 0-2-years-old or £144 for a child three years and older.

One-to-one swimming lessons are available and costing will need to be discussed at the time of booking with the individual instructor. To make an enquiry, please email swimming@foxhills.co.uk

I need to cancel my swimming lesson for this week? How do I cancel? Is there a cancellation fee or can I rearrange?

Please call the Pavilion reception on 01932 704461 and leave a message with the team. We will then reach out to you to confirm the details of your cancellation and if we can rearrange the lesson for you.

Is there a wait list for group junior swimming lessons, how do I add my child’s name?

Yes, please contact the swimming team, with age and ability of your child.

Before enrolling into group swimming lessons, each child must attend an assessment to ensure they are entered into the correct level.

How do I book my child in for a swimming assessment?

Speak to the Pavilion reception team and they will confirm upcoming assessment dates and times available.

Tennis

Does my membership subscription include tennis?

The tennis courts are available for Country Club or Full members, as well as hotel residents. We do not have a tennis-only membership option.

Tennis isn’t included in my membership subscription can I pay to play?

If you are considering playing more tennis, please email membership@foxhills.co.uk and the team will send over your options to upgrade your membership.

Otherwise, to play tennis at Foxhills you will have to be signed in by a Full or Country Club member over the age of 18 and pay a Country Club guest pass.

How much is it to bring a guest to play tennis?

Leisure and Tennis

  • Permitted seven days a week. This is subject to change during busy periods. We will communicate with all members, if this policy changes.  
  • Per day, it is a maximum of two adults and two children per active adult member.
  • Country Club guest pass for an adult aged 16-years-old and over is £35 per day or £17.50 after 6pm.
  • Country Club guest pass for a child aged three to 15-years-old is £15 per day or £7.50 after 3pm.
  • Country Club guest pass for children up to the age of two is £6 per day.

We also offer Country Club guest pass bundles which are £200 for a booklet of eight or £120 for a booklet of four.

Sign in and pay for your guest at the Pavilion reception on the day.

How many tennis courts and what are the surface types?

We have 11 tennis courts and three different surface types - acrylic, synthetic clay and all-weather.

Do you have any indoor courts?

No indoor courts, however, we have three all-weather courts and the synthetic clay drains well in the rain.

How do I book a tennis court?
How do I know which court I have booked?

You will receive an email confirmation which includes the court number booked.

If you book via the Pavilion reception then please make a note of the court booking or ask a team member to send you a confirmation email.

How do I cancel or amend a tennis court booking?

The best way to cancel or amend a tennis court booking is by emailing pavilion@foxhills.co.uk. You can also pop into the Pavilion reception whilst at the club or give the team a call on 01932 704461 and leave a voicemail.

During peak times it can take our team 48 hours to respond to your amendment request.

Alternatively, whilst logged into the members' area, you will be able to see all tennis bookings under 'future bookings'. There is a 'request cancellation' button which can be clicked, the request will go through to our team and your tennis court will be cancelled automatically with no confirmation.

I am running late, will I lose my tennis court booking?

If a reserved court is left empty and there are people waiting to play then those waiting may claim the court after a 15-minute wait period.

What time do the courts get locked in the evening? What time do they need to be cleared?

Courts must be cleared by 10pm on weekdays and 8pm at weekends.

How do the floodlights on the tennis courts work?

Nine tennis courts are floodlit. We turn the lights on for those who have made a booking, either via Pavilion reception or via member’s portal.

If you are on court and need the lights turned on, please return to the Pavilion reception area.

What is the dress code to play tennis at Foxhills?

Appropriate tennis clothing must be worn. Jeans or swimwear are not acceptable. A tennis shirt/top must be worn at all times. Coloured tennis clothing is permitted. The correct footwear must be worn; tennis trainers must be non-marking and running shoes are not advisable as they can mark the courts and are dangerous to wear when playing tennis.

Can my children who are members play tennis without supervision?

Children under the age of 10-years-old must not be left unsupervised.

Can the tennis courts be used for other activities? Such as roller-skating, cycling or scooters?

Please refrain from using our tennis courts for anything else but tennis as it may damage the surface.

Do I have to be a member to have tennis lessons at Foxhills?

Yes, you have to either have an active membership or staying in the hotel to use our tennis facilities. Therefore, anyone who is not a member unfortunately won't have access to our tennis lessons.

I would like individual tennis coaching, how much will it be and who do I speak too?

To learn more about tennis coaching and book a lesson, please visit the webpage below:

https://www.foxhills.co.uk/play/tennis/tennis-lessons-and-coaches

How old do you start tennis lessons for juniors?

We are happy to teach from three-years-old. Please do keep in mind that this is subject to change at the discretion of the tennis professional.

Do you offer junior tennis programmes?

We run junior tennis programmes throughout the school holidays. Email communications are sent out regularly and it's best to keep your eye out on our member newsletters for more information.

I am a new member who would like to join league matches, how do I find out more?

New players – both for league matches and club competitions – are always welcome. If you are a Full or Country Club member and would like to represent the club at league matches, please speak with Pippa Britton: pbritton@foxhills.co.uk

We have six levels for men and ladies. The best thing to do is speak to Pippa and, once she has a better understanding of your ability and tennis playing history, she can point you in the right direction.

I would like to play a bit of social tennis but need to meet others first, what would you suggest?

Social tennis is available with club mixers running as follows;

10:30am to 12pm on Wednesdays

10:30am to 12:30pm on Sundays

Let us know with an email to pbritton@foxhills.co.uk before you attend your first club mixer and we will ensure a team member is there to welcome you.

Do I need to book for social tennis? If so, how do I book?

To book, please log-in here: https://rsweb.foxhills.co.uk/#/profile 

Do I have to book for social tennis or members' drills held by the club?

Yes, we have a limit of 12 people booking on the members' drills and clinics at a time. Therefore, to ensure all members receive the best experience, we have to limit the amount of participants.

To book, please log in here: https://rsweb.foxhills.co.uk/#/profile 

Events

Where can I see a member’s event list? Is there a calendar?

Yes – click here to view. 

To download all events to your calendar and receive live updates, follow the link below:

https://calendar.google.com/calendar/ical/foxhillsmarketing%40gmail.com/public/basic.ics

I’ve seen an advert for an event at the club which I would like to join, who shall I speak too?

To reserve your table for a themed night, please contact Nineteen: nineteen@foxhills.co.uk

To reserve your space at the pool party and bingo, please contact the Pavilion: pavilion@foxhills.co.uk

For all other information or to reserve your space at any other event, please contact the events team: events@foxhills.co.uk or 01932 872050

I would like to bring my partner who isn’t a member to an event at the club, can they join?

The majority of events held at the club are open to both members and non-members, your friends and family are very welcome. The only difference is the cost of the ticket price.

What are my benefits as a member to host a party, event or conference at Foxhills?

Preferential rates on bedrooms, meeting room hire, golf days, private dining, and on private social events (e.g. birthdays or anniversaries).

Nineteen Bar & Restaurant

When is Nineteen open?

Open seven days a week from 7am – 10pm with last food orders at 8:30pm.

Do I need to book in advance? Or do you take walk-ins?

Nineteen is casual dining and therefore walk-ins are welcome, however, it is recommended to book in advance to avoid disappointment.

Who do I speak to and how can I book a table?

Tables of more than eight people are encouraged to book via email with our reservations team reservations@foxhills.co.uk.

Tables of fewer than eight can be booked online via the Nineteen webpage: https://www.foxhills.co.uk/dine/nineteen.

Alternatively, you can call 01932 704401 or email nineteen@foxhills.co.uk. Please bear with us during busy periods, the team will respond as soon as possible.

I would like to let you know of my dietary requirements before visiting, how do I do this?

At the time of booking your table, please let us know of any dietary requirements and our chefs will prepare to accommodate. Most importantly, at the time of ordering, please let our front-of-house team know of your dietary needs and they will highlight them on the menus which can be altered.

The Fox dining rooms

When does The Fox open?

Open seven days a week for breakfast from 6am-10am.

Open seven days a week for afternoon tea from 2pm-5pm.

Open seven days a week for dinner from 5pm – 9pm.

Do I need to book in advance? Or do you take walk-ins?

We encourage anyone wishing to dine at The Fox to book in advance.

Who do I speak to and how can I book a table?

Book in advance by emailing our reservations team via reservations@foxhills.co.uk.

Alternatively, you can call The Fox dining rooms on 01932 704480 or book via our website: https://www.foxhills.co.uk/dine/the-fox-dining-rooms. Please bear with us during busy periods, the team will respond as soon as possible.

I would like to let you know of my dietary requirements before visiting, how do I do this?

At the time of booking your table, please let us know of any dietary requirements and our chefs will prepare to accommodate. At the time of ordering, let our front-of-house team know of your dietary needs and they will help indicate on the menus which can be altered.  

What is the dress code?

Denim or shorts are not permitted in the Fox dining rooms. Members and guests must always be dressed in a manner acceptable to the club. The duty manager or their assistants reserve the right to refuse access to anyone that they feel is inappropriately attired.

Hotel

How do I book a room?

Book here: https://rsweb.foxhills.co.uk/#/profile

Alternatively, contact our reservation team via email at reservations@foxhills.co.uk

I am a member, do I receive a discount to stay in the hotel?

Yes, members receive 10% off the best available room rate at the time of booking.

We can offer corporate members a discount of 25% off Bed & Breakfast at the time of booking. Please book directly with our reservations team.

I would like to book a room for family/friends and they aren't members, would they receive a discount also?

We do our best to offer discounted rates for member’s friends and family, however, this does depend on availability, especially during peak season.

Please email our reservations team reservations@foxhills.co.uk and they will confirm the best available rate at the time of booking.

Is there a maximum amount of nights I can stay throughout the year at a discounted rate?

No, we encourage our members to enjoy an overnight stay and wish to accommodate as often as requested.

How many hotel rooms do you have?

We have a total of 66 hotel rooms.

What are check-in and check-out times for the hotel?

Check-in is 2pm and check-out is 11am.

Do you have rooms which accommodate disabilities? Who can I make special requests to?

Speak to our reservations team at the time of booking, we will do our very best to accommodate all requests and needs for those staying with us.

Does the hotel close as any point of the year?

No, we keep the hotel open 365 days a year.

As a hotel guest, when can I book into activities such as fitness classes or junior activities?

The earliest you can book any activity or class is once you have checked in. Unfortunately pre-booking before checking into the club is not permitted.

Can I use the club once I have checked out my room on the day of departure?

Once you have checked out of your room, you are no longer permitted to use our facilities as a hotel guest.