Hotel Terms & Conditions

48 hour free cancellation policy applies for individual reservations. For group bookings, please contact our reservations team for availability, rates and applicable terms and conditions.

Check in:
Rooms will be available to check in from 2pm when you will then have access to our leisure facilities.

Check out:
We kindly ask you check out and vacate your room by 11am. Whilst access to the leisure facilities is included until 11am, you are able to enjoy our restaurants and bar facilities after this time.

Hotel packages

Family Staycation

The advertised rates are based on a family of four sharing a standard room. Two children must be under the age of 12 years. Package available on Sunday arrival and Wednesday or Friday departure, depending on three or five-night stay. Upgrade options available. Inter-connecting rooms available - second room based on room-only rate, please contact reservations to check availability and pricing. Options for family of three or more available. Prices subject to availability. Not to be used in conjunction with any other offers or vouchers. Blackout dates apply. Dinner allocation to be used in restaurant outlet on a per night basis, children to order from children’s menu.
 

Dinner, bed and breakfast

Offer is subject to availability. Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Price includes VAT. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Any unused credit is not refundable or transferable. Further terms and conditions may apply. Special offers and packages are valid for direct bookings only, are non-commissionable and cannot be used in conjunction with another offer.

Heavenly Hideaway Spa Break

Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Price includes VAT. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Spa treatment included as stated; changes to your treatment may be available upon request and may incur a surcharge.

Golf Galore

Offer is subject to availability, and blackout dates may apply. Single supplements and upgrade charges apply. The price includes VAT. It’s recommended that tee times are booked in advance as they are subject to availability.

Sunday Funday

Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Price includes VAT. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in any of the resort's two restaurants - The Fox dining rooms or Nineteen. Any unused credit is not refundable or transferable. Credit is maximum of £25 per person based on single or double occupancy. Further terms and conditions may apply. Special offers and packages are valid for direct bookings only, are non-commissionable and cannot be used in conjunction with another offer.

The Surrey Reset

Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Price includes VAT. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Spa treatment included as stated; changes to your treatment may be available upon request and may incur a surcharge.