Hotel Terms & Conditions

Check in:
Rooms will be available to check in from 2pm when you will then have access to our leisure facilities.

Upon arrival and check-in, we kindly ask for a £25 pre-authorisation per room, per night to guarantee any extras. Should you not order any extras to your room, this will be released in your account.

Check out:
We kindly ask you check out and vacate your room by 11am. Whilst access to the leisure facilities is included until 11am, you are able to enjoy our Manor restaurant and bar after this time.

If you would like to have extended facility use, this is at the discretion of the facilities on the day. 

Cancellation/ Non Arrival:
Individual reservations may be cancelled up to 48 hours prior to arrival date by contacting our Reservations team on reservations@foxhills.co.uk or 01932 872050.

A late cancellation or non-arrival will incur a full rate charge to the card used to guarantee the booking (For multiple night bookings, full rate charge will apply for the first 2 nights). In the event of a non-arrival for a multiple night stay the hotel reserves the right to cancel the remaining nights of the reservation.

For group bookings please refer to your signed contract terms and conditions.

DBB cuisine credit
Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Any unused credit is not refundable or transferable. Further terms and conditions may apply.

Family Bookings: 
Children aged 0 – 2 can be accommodated in a Travel Cot at no additional cost. Children aged 3 to 12 will be charged at an additional £25 per child. Extra beds & cots are subject to availability.

Confirmations for bookings made directly via our website will show total cost including extra beds if children have been added to the number of guests and these will be automatically allocated.

Executive Lyne House rooms can accommodate up to 2 Adults and 2 children aged 0-12 years old. Both children will be accommodated in a sofa-bed measuring 132x180cm.

Junior Suites can accommodate up to 2 Adults and 2 children aged 0-12 years old. Children will be accommodated in individual single pull-out beds.

Family Suites can accommodate up to 2 Adults and 3 children. Please note there will be an extra charge for the 3rd child if they are aged 3 to 12 years old and require an additional bed.

Wedding Parties:
Only Foxhills wedding parties may arrive and depart from the venue wearing wedding attire, this includes groomsmen and bridesmaids. We reserve the right to cancel reservations made which conflict with weddings taking place on-site.

Professional photography is not allowed within Foxhills' premises for external weddings.

Gift Vouchers:
Please note prior booking is essential for all gift vouchers by contacting our Reservations team at reservations@foxhills.co.uk or 01932 872050. You will be required to quote your voucher ID upon booking and to present it on arrival at the hotel. For full gift voucher Terms & Conditions please check your voucher confirmation.

Pet Policy:
We regret to inform you that our rooms are not pet-friendly (With the exception of medical assistance and guide dogs).

Hotel packages

Family Staycation

Price includes VAT. The advertised rates are based on a family of four sharing an Executive Lyne House room. Two children must be under the age of 12 years. Upgrade options available. Inter-connecting rooms available - second room based on room-only rate, please contact reservations to check availability and pricing. Prices subject to availability. Not to be used in conjunction with any other offers or vouchers. Blackout dates apply. Dinner allocation to be used in restaurant outlet on a per night basis, children to order from children’s menu. 

Dinner, bed and breakfast

Price includes VAT. Offer is subject to availability. Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Any unused credit is not refundable or transferable. Further terms and conditions may apply. 

Heavenly Hideaway Spa Break

Price includes VAT. Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Spa treatment included as stated; changes to your treatment may be available upon request and may incur a surcharge.

Golf Breaks

Price includes VAT. Offer is subject to availability, and blackout dates may apply. Rates are based on 2 people sharing an Executive room, single supplements and upgrade charges apply. It’s recommended that tee times are booked in advance as they are subject to availability. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Any unused credit is not refundable or transferable.

Sunday Retreat

Price includes VAT. Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Offer may be redeemed in The Fox dining rooms only.

Couple's Spa & Golf

Price includes VAT. Room upgrades are available at additional cost. Offer is subject to availability and blackout dates apply. Cuisine credit is valid on food only (not drinks or service charge) and may be redeemed in The Fox dining rooms or Nineteen. Any unused credit is not refundable or transferable. Spa treatment included as stated; changes to your treatment may be available upon request and may incur a surcharge. It’s recommended that tee times are booked in advance as they are subject to availability.

Festive Breaks/New Year's Eve

Room rates are based on two people sharing a room and include VAT. Surcharge applies to single occupancy, family rooms and room
upgrades.